Sales Slack Answer Drafter (Brainfish KB)

Watches #sales for questions the team asks, answers them from the Brainfish knowledge base, and DMs a reviewer a ready-to-send draft reply. Never posts to the channel itself.

Shared by lija · Brainfish.

Remixed 0 times on Ballet.

How it works

Read recent #sales messages and drop anything already handled — Checking the sales channel for new questions...
Pick the messages that are real knowledge questions worth answering — Working out which messages are questions the knowledge base can answer...
Answer each question from Brainfish knowledge and draft a Slack reply — Looking up the answers in Brainfish and drafting replies...
DM the reviewer each draft and log it for the audit trail — Sending the drafts over for review...
Close out a run that found nothing to answer — Nothing new to answer — wrapping up...

Integrations

Slack, Brainfish docs

Sample output

Created by AI. Fictional demo data — not a customer run.

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